Hearts Dental is now QIP Accredited!!!
Hearts Dental, located in Blackburn, is proud to be awarded by Quality Innovation Performance (QIP) as an accredited dental clinic. QIP is an independent organisation specialises in assessing public and private dental clinics for its general standards and performances, benchmarking dental clinics against national health standards.
It took our team 3 months to earn this prestigious qualification, which is a record time on its own. We worked through many aspects of our dental clinic operations, including: implementation of best practice systems and processes, reductions to clinical and business risk, while enhancing consumer confidence and outcomes.
Being a QIP Accredited practice means that we value your dental health and that our policies provide a working model to achieve and enhance best-practice in dentistry. For example, one such policy requires the most astringent infection control practices on a daily basis. All staff are intimately familiar with the requirements of infection control set out by the relevant governing bodies at the Federal level. Our last infection control team training was done on-site in December 2019 and is due for a repeat in December 2020.
QIP Accreditation also means that all staff abide by strict protocols when it comes to patient privacy and confidentiality. We also ensure that each patient receives appropriate information about the treatment they are to receive so that they can make informed decisions.
To a patient, it is sometimes difficult to understand the standards of a clinic-based on a personal judgement or word of mouth. The accreditation serves as a professional endorsement – as well as added assurance – to both patients and staff that the practice is committed to safety, quality and excellence.
The QIP Accreditation is not just a badge we wear on our sleeves. It represents an ongoing commitment on the part of our practice, including all our dentists and staff, to uphold the highest levels of professional dental care and safety standards.
⦁ Adhere to patient privacy and confidentiality laws
⦁ Promotes quality staff performance and positive practice culture
⦁ Minimise clinical and general risks to patients and staff
⦁ Compliance with Government regulatory requirements